How can we help you?
Frequently Asked Questions

How to fund your account?

If you want to add balance to your Crypto Fantasy account you have to transfer ETH to your Address that we will generate when accessing the Deposit menu of your account.

To do this you have to own an Ethereum wallet with balance in ETH, otherwise you will need to create an Ethereum wallet and buy ETH to transfer to your Crypto Fantasy account.




What is an Ethereum Wallet.

An Ethereum wallet is what holds your Ether and other Ethereum-based tokens, and can be thought as of a real wallet.

For more info, please visit BTC Direct.




How to create an Ethereum Wallet

There are many different Ethereum wallets out there, and most of them are fine to use.

We recommend that you use the services of a trusted exchange such as Coinbase or Kraken to buy some ETH with USD or EUR or whatever your local currency might be.

You can also use a trusted website that offers this same service:
BTC Direct

Now you have your Ethereum address, there are a few things you can do with it.




How to buy ETH?

Use an exchange platform like Coinbase or Kraken to buy some ETH with USD or EUR or whatever your local currency might be. You can also use a local exchange if Coinbase/Kraken doesn’t work in your country . Once you’ve bought Ethereum, send a small amount to your Crypto Fantasy address.

We suggest you send a small amount first to make sure you’re familiar with the process and have set your address correctly.

Some exchanges are a bit slow to transfer funds, so you may need to wait longer for the transfer to go through.

Check your transaction hash on Etherscan to make sure everything went through properly.

Once the Ethereum shows up in your Crypto Fantasy Address, you know the process works.




How do I withdraw from my Crypto Fantasy Account?

To withdraw from your balance you just have to indicate us the amount of ETH that you want to withdraw from your available balance, as well as the Address where you want us to send your ETH.

Tell us your Ethereum Address.
Once you’ve proven to yourself that your new address is working fine, you can tell us your address (your public ETH address – the one that starts with 0x) and we will complete the whithdrawal process using this address.
Check your transaction hash on Etherscan to make sure everything went through properly.

If you don't have access to any Address, you can easily create one.
We recommend that you use the services of a trusted exchange platform such as Coinbase or Kraken to buy some ETH with USD or EUR or whatever your local currency might be.

You can also use a trusted website that offers this same service (BTC Direct).

Keep in mind that of the amount you decide to withdraw, a part will be used to pay the Blockchain fee in order to make the transfer.
If you have further questions you can consult the comissions section in this FAQ.




How to sell ETH?

To sell the ETH that you have withdrawn from your balance, you can again use the services of the Exchange in which you have created your Ethereum wallet and through which you have purchased your first ETH.
You can also use a trusted website that offers this same service.




What is the Crypto Fantasy comission when you play for real?

In each game that a user plays for real, each player puts an amount to play and the winner takes the sum of both amounts.

From this total amount, 10% is deducted and is accumulated in a jackpot that will be distributed to the winners according to certain rules.

Another 10% is also deducted as the commission of Cryto Fantasy for the management of the game.




What fee do I pay on each ETH transaction?

Using the Ethereum blockchain takes gas, which is paid for in ETH, so we recommend having at least 0.0001 - 0.0005 ETH to cover each transaction.

All transactions require ETH for gas.




What is Gas?

The Ethereum blockchain is a network. Ether (ETH) is the fuel for that network. When you send tokens, interact with a contract, send ETH or ERC20 tokens, or do anything else on the blockchain, you must pay for that computation.
That payment is calculated in gas, and gas is always paid in ETH.

You are paying for the computation, regardless of whether your transaction succeeds or fails. Even if it fails, the miners must validate and execute your transaction, which takes computational power.
You must pay for that computation just like you would pay for a successful transaction.

This is not a fee that Crypto Fantasy, or any other service provider, receives.
This fee is paid to the remote miners for mining transactions, putting them into blocks, and securing the blockchain.






Crypto Fantasy Questions

What do the chests contain?

You can get characters by opening chests. There are two different types of chests:

FREE CHEST:

This chest can be collected for free each 3 hours. The content of the chest vary depending on the TOTAL points that you have on the moment you open it.

Probabilities:

  • Common: 40%.
  • Rare: 30%.
  • Epic: 20%
  • Legendary: 9.95%
  • Unique: 0,05%


Golden Spirit: You need more than 5.000 trophies.

You Get:
1 character Lv. 40

Silver Spirit: You need between 4.999 and 3.000 trophies.

You Get:
1 character Lv. 30

Bronze Spirit: You need between 2.999 and 1.500 trophies.

You Get:
1 character Lv. 20

Advanced Spirit: You need between 1.499 and 500 trophies.

You Get:
1 character Lv. 10

Basic Spirit: You need between 499 and 0 trophies.

You Get:
1 character Lv. 1

EPIC CHEST:

This chest only can be obtained by paying cryptocurrency.

You Get:
4 characters Lv. 40

Probabilities:

  • Common: 0%.
  • Rare: 24%.
  • Epic: 35%
  • Legendary: 40%
  • Unique: 1%





Support/Contact

If you have any problems related with Crypto Fantasy game, please contact us at:
cryptofantasy2019@gmail.com